Practical Lean Six Sigma for Offices (New! Revised with Links to over 30 Excel Worksheets): Using the A3 and Lean Thinking to Improve Operational Performance in ALL Types of Office Environments!
Format: Print Length
Publisher: MCS Media, Inc. (June 24, 2015)
Format: PDF / Kindle / ePub
Size: 5.6 MB
Downloadable formats: PDF
Authors and practitioners have contributed their successes of Lean and Six Sigma in nearly every industry segment via books, conferences, blogs, tweets, and other social media outlets. We would like to thank them for their contributions. Even though the Lean Six Sigma tools and the structured methodology discussed in this book may be similar, we believe the practical approach using examples from a wide range of office and administrative environments and functional levels relative to the A3 Report, definitive how-to steps, Sensei Tips, and Lean Thinking Statements will enlighten managers, team leaders, supervisors, and front-line employees to an integrated and standard problem solving and continuous improvement approach. This will assist in reducing costs and all forms of wastes in any type business process. Practical Lean Six Sigma for Offices provides guidance in the proper selection (and suggested use) of the most common Lean and Six Sigma tools, all within a standard improvement methodology and A3 reporting format.
Lean and Six Sigma, referenced as Lean Sigma for brevity throughout this publication, is no longer a tool to gain a competitive advantage rather a key success factor. That is, Lean (and Six Sigma) is one of those factors that you better have in your business or you will not be in business.
Simple and practical steps are provided as well as examples for 50+ of the most common Lean Six Sigma Tools. This book bridges the gap between a highly quantitative analysis of a process that requires extensive training (i.e., Six Sigma certification) and a more simplified approach that can be used and understood by the masses (i.e., Lean thinking). The goal of this book is to make the methods and tools of Lean and Six Sigma accessible to more people and provide a common sense or “practical” approach to problem solving and continuous improvement.
For added valued, we have provided Dropbox file links to over 40 Excel worksheets for you to immediately use in your Lean Sigma projects. All the worksheets are below the various charts and graphs in each section as well as in the Appendix. There is the Excel Workbook that contains all the worksheets. Don't go Lean in your office without this valuable resource!